Accounts receivable & denial management
Medical billing requires several steps, and the claims determine the practice’s profitability. Claim denials have become a matter of concern over time and can bring a huge negative impact on efficiency and cash flow. When claims are earned and received on time, profits are all that matter, but if they are denied, they can be a major source of loss. To avoid the flaws, it is very important to bring efficiency and usefulness in the accounts receivable & denial management process to let the practices survive and work with profits. But this leads us to first understand the flaws and the process of eliminating them. Only the elimination can help in effective management. 1. Communication issues Lack of knowledge is the biggest enemy and brings multiple issues. Irregular follow-ups, multiple calls on the same issue, etc. AR needs deep understanding and solutions that can be: Regular training of the team for deep understanding Assign callers for the individual purpo...